Frequently Asked Questions ♡

How can I track my order?+

A tracking link will be shared on your registered mobile number once your order has been dispatched.

How long will my order take to arrive?+

Orders usually take 5–7 business days to arrive after dispatch.

What is your return, refund & exchange policy?+

Please refer to our Return & Exchange Policy page for complete details. In short: exchanges are available for major issues (incorrect/missing product) reported within 24 hours with a continuous unpacking video.

Is Cash on Delivery (COD) available?+

No, we currently accept prepaid orders only. You can pay securely via Razorpay (UPI, cards, net banking, wallets).

How do I get free shipping?+

Orders of ₹1499 and above automatically qualify for free shipping! Orders below ₹1499 have a flat ₹89 shipping fee.

What is the freebie on ₹1499+ orders?+

When your order total reaches ₹1499 or above, you automatically receive a surprise freebie with your order! 🎁

Can I add gift packing to my order?+

Yes! You can add gift packing for just ₹30 during checkout. It makes for the perfect gift. 🎀

How do I contact customer support?+

You can reach us at curlandclutch@gmail.com or call/message us at 8482826548. We typically respond within 24 hours.

Still have questions?